Privacy Policy

Privacy Policy – Molly Lane Gifts

At Molly Lane Gifts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and store your details when you shop with us.

Information We Collect

We may collect the following personal information when you interact with us:

- Your name and contact details (email address, phone number, delivery/billing address)

- Payment details (processed securely via our payment providers, we never store full card details)

Order History And Preferences

Any information you provide when contacting us (e.g. enquiries, custom requests)

How We Use Your Information

We only use your information to:

- Process and deliver your orders

- Contact you about your purchase or account

- Respond to enquiries or customer service requests

- Improve our products and services

- Send marketing emails if you have opted in – you can unsubscribe at any time

Sharing Your Information

We respect your privacy. We do not sell or trade your personal information.

We may share your details only with:

- Trusted third parties who help us fulfil your order (e.g. delivery couriers, payment processors)

- Legal authorities if required by law

Data Security

We use secure systems to keep your information safe.

Payment transactions are encrypted and handled by secure third-party providers (e.g. PayPal, Stripe).

Your Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold about you

- Request corrections or updates

- Request deletion of your data (where legally possible)

- Opt out of marketing communications at any time

Our website may use cookies to improve your browsing experience (e.g. remembering your cart). You can disable cookies in your browser settings if preferred.

Data Retention

We keep your personal data only as long as necessary to:

- Fulfil your order

- Meet legal, tax and accounting requirements

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Email: info@mollylanegifts.com

Address: 2 Highlands Court, Cranmore Avenue, Solihull, West Midlands, B90 4LE